Service

Assistance for SATO Select Onsite Service Contract Customers

Learn about the “SATO Select” suite of services designed for demanding operations, offering both onsite and depot repair options built to support your SATO equipment.

Discover the onsite service plans that provide unlimited repairs, travel time, parts & labour, and rapid technician dispatch for your SATO equipment across the U.S. and Canada.

Learn about SATO’s factory-direct depot service options offering fixed-cost repairs, genuine parts, and quick turnaround to keep your printers running reliably.

General inquiries related to products or sales for North and Central America, and the US territories of the Caribbean and Virgin Islands

To confilm for a SATO Service Provider for thermal printers in your area download the file.

A two-day, hands-on service class at SATO America’s Charlotte facility, teaching repair and maintenance of SATO thermal printers and print engines — ideal for service technicians.