Applications and Software Support will help you with your questions regarding software, connectivity of your printer, and other general applications questions.

SATO Service and Support

Service

SATO Technical Support Form Locate a Certified SATO Service Partner | Certified SATO service partners are located throughout the US and Canada and a complete list can be accessed once the initial form is submitted.	       The GL4e Series offers a upgradeable UHF RFID option;  SATOnet CONNECT™ print utility; standard  communication protocols, competitive emulations & more.        
Onsite Service Plans: Protect your SATO products with annual service onsite plans. In the event of malfunction or breakdown, our plans act as "insurance" for your equipment. Depot Service • Back To Factory Coverage: Our Depot Service or Back-To -Factory Coverage solutions include 1 or 2 years Factory Service Contracts, and much, much more. Read full details here.

 

Support

Use this Printer Registration Support Form to register your printer. Registering expedites Warranty Service, some restrictions may apply. SATO Global Warranty Program, please read details for warranty information, some restrictions may apply. Read our Policy on Returns For Credit and Warranty Repair and Returns or Contact Customer Service at 704-644-1650.
Technical tips for SATO software and other frequently asked questions about our software. Includes common questions about SATO Barcode Program Language. SATO is pleased to offer in-depth training at our headquarters in Charlotte, NC. For further information, please check out our general training outlines.