Onsite Service Plans

SATO Ensure

Benefits of Onsite Service Plans

Protect your SATO products through annual service onsite plans from SATO America, LLC. In the event of malfunction or breakdown, service plans serve as "insurance" for your equipment. Complete repair security provides peace of mind for your business.

Onsite Service Plans

  • No authorization required for onsite service plans, call with service plan number and technicians are dispatched.
  • Technicians arrive onsite with fully stocked service packs to complete repairs on the first visit.
  • Unlimited repairs, travel time, all parts and labor (excluding print heads) are included under the onsite service plan.
  • Onsite service throughout the United States and Canada (Toronto, Montreal, Calgary and Vancouver).
  • Response times available are:
    • Standard within 48 hours (2 business days)
    • Next Business Day (within 24 hours)