SATO America -Charlotte, NC is seeking a highly motivated, career-focused, printing Press Operator. As a Press operator, you will be responsible for performing complex printing jobs, including "make-ready" for each job, working from copy card specifications, change plates, cylinders and die chases on narrow web tag and label presses. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates will possess:

• 3-5 years flexographic press experience
• Preference Mark Andy P5 series experience
• Good mechanical ability
• Superior troubleshooting skills
• Quick learning aptitude
• Strong math skills (measurements, percentages, figure footage, etc.)
• Visual color comprehension
• Must be able to stand, walk, stoop, kneel, crouch, or crawl.
• Regularly lift, push, pull and/or move objects up to 50 pounds.

Work Environment:

• Contact with moving mechanical systems.
• Noise level may be loud and hearing protection may be recommended or required.
• Eye protection may be recommended or required.
• Contact with certain chemicals may occur. PPE, Personal Protective Equipment will be provided.

Schedule:

• 2nd Shift Schedule: 4 days, 10-hour shift - 4:00 PM - 2:00 AM
• Overtime Fridays 4:00 PM - 2:00 AM.

SATO America -Charlotte, NC Facility is seeking a highly motivated, career-focused, die-cut Operator for our 2nd shift.

As a Die-Cut Operator, you will be responsible for performing complex die-cut jobs, including "make-ready" for each job, working from copy card specifications, cylinders and die chases on narrow (13 inch) web tag and label die-cutters. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates will possess:

• 3-5 years die-cut/rotoflex operating experience
• Good mechanical ability
• Superior troubleshooting skills
• Quick learning aptitude
• Strong math skills (measurements, percentages, figure footage, etc.)
• Ability to easily communicate verbally; and hearing/listening.
• Focus on objects; good vision
• Must be able to stand, walk, stoop, kneel, crouch, or crawl.
• Regularly lift, push, pull and/or move objects up to 50 pounds.

Work Environment:

• Contact with moving mechanical systems is the norm.
• Noise level may be loud and hearing protection may be recommended or required.
• Eye protection may be recommended or required.
• Contact with certain chemicals may occur. PPE, Personal Protective Equipment will be provided.

Schedule:

• Shift Schedule: 4 days, 10 hour shift - 4:00 PM - 2:00 AM
• Overtime, Fridays 4:00 PM - 2:00 AM.

The Supermarket Strategic Account Manager evaluates client profiles to better understand and recommend optimal product and service offerings to increase supermarket client engagement and revenue. This role is client-facing and interacts with both internal and external stakeholders at all levels. This role requires strong business acumen, relationship building, and high-impact communication capabilities in order to achieve overall customer success and achieve the company's strategic objectives

Duties and Responsibilities

• Work to develop new supermarket opportunities
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Assume total ownership for accelerating the sale process: target new business development, managing the quote process, "quarterbacking" the proposal development, and successful delivery of the SATO solution.
• Conduct regular business reviews with customers, create action plans, and measure activity against target.
• Suggest solutions and innovative ideas to meet client needs

• Handle complaints and problems in a timely and effective manner
• Identify and approach new potential strategic customers
• Monitor sales performance metrics
• Prepare monthly, quarterly, and annual reports and forecasts

• Consultative problem solving to drive customer value by using both internal & external collaboration to maximize account penetration and sales of the complete product line.
• Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities.

Required Skills

• Self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning.
• Technology sales management experience
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills

• Hands-on experience with CRM software and Account management systems

• Understanding of sales performance metrics
• Must demonstrate the ability to communicate effectively at all levels of the organization across multiple cultures.

• Excellent verbal, written, and interpersonal communication skills required.

• Ability to travel as needed

Qualifications and Experience Required:

• BS/BA in Sales, Business or relevant field
• Proven work experience as a Strategic account manager or Key account manager in the Supermarket field
• Excellent verbal, written, and interpersonal communication skills coupled with solid technical abilities. A demonstrated ability to close a sale that may consist of a long selling cycle.
• Must be technically savvy with knowledge of network hardware and host system understanding and communications.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook software.
• Strong working knowledge of AIDC solutions and their associated selling techniques.
• General understanding of RFID technology and applications.
• Experienced developing product and solution offerings.
• Knowledge of barcode printers, labels, data collection, mobile devices, barcode scanners, and RFID is a plus.

If you are a Press Operator with experience, join us today!

SATO America -Daytona Beach Facility is seeking highly motivated, career-focused, Printing Press Operators.

Job Overview:

As a Press Operator, you will be responsible for performing complex printing jobs, including "make-ready" for each job, working from copy card specifications, change plates, cylinders and die chases on wide web tag and label presses. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates must have:

• 3-5 years press operating experience
• Good mechanical ability
• Superior troubleshooting skills
• Quick learning aptitude
• Strong math skills (measurements, percentages, figure footage, etc.)
• Visual color comprehension
• Ability to lift 50 lbs. regularly

What's in it for You:

• SATO provides competitive salaries and benefits.
• Vacation/PTO + Holidays
• Medical, Dental, Vision
• Company-paid life insurance
• Company-paid short term disability coverage
• Long term disability insurance coverage

The ideal candidate will have experience working in Flexographic printing. If you are a Press Operator with experience, please apply today!!!

Job Summary:

The ISV Manager supports the growth of SATO America's ISV software solutions. This role is client-facing and interacts with both internal and external stakeholders at all levels. This role requires strong business acumen, relationship building, and high-impact communication capabilities in order to achieve overall customer success and achieve the company's strategic objectives. Remote or Charlotte, NC

Duties and Responsibilities

• Work to develop a continuous pipeline of new opportunities while maintaining and growing the existing client base.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Assume total ownership for accelerating the sale process: target new business development, managing the quote process, "quarterbacking" the proposal development, and successful delivery of the SATO solution.
• Conduct regular business reviews with customers, create action plans, and measure activity against target.

• Suggest solutions and innovative ideas to meet client needs
• Handle complaints and problems in a timely and effective manner
• Identify and approach new potential strategic customers
• Monitor sales performance metrics
• Prepare monthly, quarterly, and annual reports and forecasts

• Consultative problem solving to drive customer value by using both internal & external collaboration to maximize account penetration and sales of the complete product line.
• Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities.

Required Skills

• Self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning.
• Technology sales management experience
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills

• Hands-on experience with CRM software and Account management systems

• Understanding of sales performance metrics
• Must demonstrate the ability to communicate effectively at all levels of the organization across multiple cultures
• Ability to travel as needed

Qualifications and Experience Required:

• BS/BA in Sales, Business or relevant field
• Minimum 5 years successful sales experience or business development experience with experience selling enterprise technology infrastructure or technical software solutions.
• Excellent verbal, written, and interpersonal communication skills coupled with solid technical abilities. A demonstrated ability to close a sale that may consist of a long selling cycle.
• Must be technically savvy with knowledge of network hardware and host system understanding and communications.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook software.
• Strong working knowledge of AIDC solutions and their associated selling techniques.
• General understanding of RFID technology and applications.
• Experience in developing product and solution offerings.
• Knowledge of barcode printers, labels, data collection, mobile devices, barcode scanners, and RFID is a plus.

Position Summary: The incumbent will be responsible for collaborating across the organization to provide comprehensive Human Resources support in addition to facilitating the rollout of key initiatives and programs. This position will be responsible for a variety of strategic initiatives as well as day-to-day associate and leadership support for 100 associates. Areas of support include but are not limited to change management, employee relations, performance and succession planning, recruiting, medical leave/leave of absences, health & wellness initiates, benefits, compliance, and other business initiatives as assigned by the VP of HR.

Principle Responsibilities:

• Functions as an objective and trusted advisor for employees, managers, and other leaders. Provides leadership, HR expertise, and coaching to managers and employees with a specific focus on employee advocacy/engagement, employee relations management, recruitment and retention, performance management as well as benefits administration.
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Creates job descriptions, conducts benchmark analysis, and participates in salary surveys to ensure competitive posture in the marketplace.
• Responsible for full recruitment lifecycle including posting, sourcing, and recruiting by partnering with the hiring manager.
• Provide salary recommendation ensuring consistency of compensation practices (e.g. reviewing internal equity and taking a total compensation approach), obtaining appropriate approvals.
• Provides day-to-day performance management guidance to managers (i.e. coaching, counseling, career development, disciplinary actions).
• Identifies training and learning opportunities and provides linkage.
• Provides HR policy guidance and interpretation.
• Builds and continuously improves employee engagement and fosters a culture of learning.
• Develops and manages relationships with outside employment agencies, temporary services, colleges, and universities.
• Partners with the managers and their teams to develop and implement talent plans to address organizational needs for today and in the future
• Works closely with managers to develop their capability to build and lead teams effectively.
• Achieve a deep understanding of the business strategy, goals, and objectives and support organizational changes by developing and implementing appropriate change management plans.
• Administration of worker's compensation, LOA's, FMLA, Unemployment, and COBRA.
• Maintains personnel records, OSHA compliance, HIPPA, and other company information with the strictest of confidence.
• Maintains responsibility and reporting for organization compliance with federal and state legislation pertaining to all employee matters.
• Ensure accurate and timely payroll processing.

Critical Competencies/Success Factors:

• Adept at dealing with ambiguity and guiding managers in how to assess and react to changing business needs and conditions.
• Acts with urgency while prioritizing to focus on the "critical few" that will drive business impact.
• Balances strategic and tactical requirements of the role to maximize both short and long-term impact on business.
• Uses leadership skills to create followership within the HR function

Knowledge, Skills, and Experience:

• 7+ years of experience in human resource functions to include employee relations, recruitment, benefits administration, compensation, and payroll. Experience gained in a manufacturing environment is strongly preferred. A minimum of 2 years of HR management required. HR certification desired.
• Strong leadership and effective consultative skills, high integrity, and sound business judge.
• Strong action orientation and self-direction. Must be able to make decisions independently.
• Team builder with the ability to unite a group of people and motivate them towards a defined mission, goal, and objective.
• Strong attention to detail, process & compliance-oriented but understands the grey
• Must have worked in a metrics-driven organization with demonstrated understanding of how HR impacts the business.
• Strategic thinker, views events and possibilities from multiple perspectives. Understand the bigger picture and the interdependencies and effects.
• Demonstrated ability to effectively facilitate projects and training.
• Strong oral, written, and interpersonal communications skills at all levels of the organization.
• Ability to organize and manage multiple concurrent projects and priorities.
• Ability to embrace and manage change and deal with ambiguity effectively.
• Strong analytical, problem solving, organizational, and interpersonal communication skills.
• Proven ability to work in a high-volume, fast-paced environment that requires strong time management and organizational skills to ensure accuracy, consistency, and execution.
• Strong computer skills with software applications including Microsoft Office Suite
• Must possess excellent attention to detail

SATO America is looking for a Healthcare Business Development/Sales Manager to drive our expanding healthcare business. In this role, you are responsible to sell our world-class healthcare solutions and serve as the point person to effectively develop and deepen our customer relationships.

This position will be tasked with ensuring prospect development and acquisition of new clients. The successful candidate will maintain and develop sound business relationships with clients and internal teams and ensure effective sales management processes are in place to meet service delivery and profitability targets.

Responsibilities:

• The Healthcare Business Development Manager will be responsible for current accounts as well as driving new business.
• Demonstrate an exceptional understanding of the healthcare marketplace and fundamental selling and negotiation/closing skills.
• Develop and implement a sales strategy for securing market share, sales, and profit.
• Set short and long-term direction for the sales engagement process.

• Develop sales of a solution to Supply Chain Management for the healthcare industry, with a focus on medical device and pharmaceutical companies as well as distributors.
• Collaborate with Healthcare manager and Channel Account managers that will drive the SATO product line
• Effectively interfacing within all departments of SATO as well as external customers.
• Be a self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning.

• Identify new opportunities and share those leads with cross-functional teams.
• Lead sales calls, customer meetings, and events with target customers.
• Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities
• Consult with department heads to plan services and to secure information on equipment and customer specifications
• Develop customer-specific solutions, proof of concept demo equipment, and in-depth/in-house engineer expertise.
• Prepare quotations to customers and negotiate and finalize contracts.
• Collaborate with Sales, Product, and Project Managers to ensure seamless customer experience.

Qualifications:

• 2+ years of proven healthcare sales experience preferably gained through medical device and pharmaceutical companies as well as distributors coupled with business development experience including cultivating opportunities, qualifying opportunities, scoping work efforts, closing on sales, and finalizing contracts

• Excellent verbal, written, and interpersonal communication skills is required.
• Business planning experience; including formulating sales and marketing strategies.
• Able to create and conduct formal presentations.
• Experience in developing product and solution offerings.
• Ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process.
• Drive the process and be accountable for achieving goals.

• Understanding of sales principles and customer service practices.
• Customer-Centric Focus
• Experience with data collection, mobile devices, barcode scanners, and RFID is a plus.
• Experience with RFID is a plus.
• Ability to ensure high levels of customer satisfaction through excellent sales service.
• Ability to effectively work independently
• Ability to travel

If you are a Flexographic Press Operator with experience, join us today!

SATO America -Romeoville Facility is seeking highly motivated, career-focused, Printing Press Operators.

Job Overview:

As a Press Operator, you will be responsible for performing complex printing jobs, including "make-ready" for each job, working from copy card specifications, change plates, cylinders and die chases on wide web tag and label presses. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates must have:

• 3-5 years flexographic press operating experience
• Good mechanical ability
• Superior troubleshooting skills
• Quick learning aptitude
• Strong math skills (measurements, percentages, figure footage, etc.)
• Visual color comprehension
• Ability to lift 50 lbs. regularly

What's in it for You:

• SATO provides competitive salaries and benefits.
• Vacation/PTO + Holidays
• $1.00/hour Shift differential
• Medical, Dental, Vision
• Company-paid life insurance
• Company-paid short term disability coverage
• Long term disability insurance coverage

The ideal candidate will have experience working in Flexographic printing. If you are a Flexographic Press Operator with experience, please apply today!!!

If you are a Flexographic Press Operator with experience, join us today!

SATO America -Romeoville Facility is seeking highly motivated, career-focused, Printing Press Operators.

Job Overview:

As a Press Operator, you will be responsible for performing complex printing jobs, including "make-ready" for each job, working from copy card specifications, change plates, cylinders and die chases on wide web tag and label presses. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates must have:

• 3-5 years flexographic press operating experience
• Good mechanical ability
• Superior troubleshooting skills
• Quick learning aptitude
• Strong math skills (measurements, percentages, figure footage, etc.)
• Visual color comprehension
• Ability to lift 50 lbs. regularly

What's in it for You:

• SATO provides competitive salaries and benefits.
• Vacation/PTO + Holidays
• $0.50/hour Shift differential
• Medical, Dental, Vision
• Company-paid life insurance
• Company-paid short term disability coverage
• Long term disability insurance coverage

The ideal candidate will have experience working in Flexographic printing. If you are a Flexographic Press Operator with experience, please apply today!!!

SATO America is seeking a detail-orientated, service-focused, Field Service Engineer for Woonsocket, Rhode Island area.

What's in it for You:

• SATO provides competitive salaries and benefits.
• Vacation/PTO + Holidays
• Medical, Dental, Vision
• Company-paid life insurance
• Company-paid short term disability coverage
• Long term disability insurance coverage

The Field Service Engineer is accountable for successful installation, maintenance/repair, customer training, and corresponding customer care of our high-speed laser, thermal printer, and cutter/stacker accounts for a specific area customer base.

A candidate shall be responsible for in-house bench service as well as field service duties within a four-hour radius.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The printer equipment is generally operating in mission-critical centers and, therefore, efficiency and a sense of urgency is essential as it is the ability to work independently and prioritize your schedule based on change service requests.

• Weekly corporate reporting (expense report, time card, service activities log) as well as responsibility for managing (accounting/replenishing) a field inventory of spare parts.
• Repair and maintenance of various SATO printers off-site within a four (4) hour radius to include, customer training and corresponding customer management of printers and cutter/stacker accounts.
• Local, daily (car) travel is required as well as occasional overnight travel.
• Serve as a backup to others for other field service technicians.

Education And/Or Experience:

Degree, technical certification in electronics; mechanical background or 5 years related electro-mechanical experience or equivalent military training coupled with 2+ years' experience; as well as experience utilizing a digital multi-meter and hand tools. Mechanical/electro-mechanical, troubleshooting, and soldering circuit boards experience/ aptitude required. Understanding of, or experience with, electro-mechanical principles and laser printer or electrophotostatic printing experience is a plus.

OTHER SKILLS AND ABILITIES:

Organizational, professional, and etiquette skills; safe, obedient driving disciplines. Ability to follow departmental procedures/processes; strong communication skills; strong problem-solving skills; customer service skills; ability to work independently; decision-making; analytical thinking, and the ability to function with electronics. Basic knowledge in excel and word. A sense of essentially, as is the ability to work independently and prioritize your schedule based on changing service requests. Ability to read technical drawings/documentation working knowledge of laser and thermal printing technology, theory for troubleshooting, and PC/MS-DOS.

PHYSICAL DEMANDS:

Operation of a motor vehicle. Regular bending, crouching and kneeling. Pushing, pulling up to 50 lbs. Finger manipulation and dexterity. Ability to use hand tools. Rarely semi-heavy lifting (50 to 80 lbs.) with assistance. Prolonged periods of standing.

Travel Requirements:

Frequent travel to/from customer locations. Occasional, >10%, extended/overnight travel. Ability to secure travel accommodations (airfare, rental car, gas, hotel).

Work Hours:

Normal work hours are 9:00 am to 5:00 pm Monday Fri.

WORK ENVIRONMENT:

Performing the duties of this job, the employee primarily works in distribution/warehouse, rental car- leased company car, print shop or computer room environment.

SATO provides competitive salaries and benefits.

Customer Service Representative Opening - Immediate Start

If you are a Customer Service Representative with experience, join us today!

SATO America -Romeoville Facility is seeking highly motivated, career-focused, Customer Service Representatives.

Job Overview: Obtains and processes customer orders and interacts with customers and internal departments to confirm customer requirements, obtain quotes, request part numbers, and ensure customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Prepares orders and answers customer and sales inquiries.
• Occasionally acts as a liaison between sales and manufacturing.
• Accepts and enters service calls; notifies technicians of customers' needs.
• Submits paperwork to manufacturing and sales in order to attain correct work and price estimates.
• Maintains records of releases.
• Effectively manages a large number of emails and incoming calls.
• Resolves customer complaints in a professional manner.
• Performs various clerical work such as data entry and filing.
• Performs all duties safely following company policies and procedures.

• Maintains a professional demeanor at all times.
• Ability to work with minimal supervision.
• Flexibility to work overtime when needed to meet business demands.
• Other duties may be assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Associate's degree (A. A.) or equivalent from Two-year College; or two to four years related experience and/or training; or equivalent combination of education and experience.

OTHER SKILLS and ABILITIES: Must have excellent verbal and written communication skills and exhibit a professional demeanor at all times. Must be computer knowledgeable to include Microsoft Word and Excel with strong attention to detail. Bilingual English/Spanish is a plus.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands for this position would require a normal range of mobility. The employee is consistently required to talk, hear and manipulate a computer using a keyboard and mouse.

TRAVEL REQUIREMENTS: None

While performing the duties of this job, the employee primarily works in an office environment. The employee is occasionally required to enter the production area of the facility.

WHAT'S IN IT FOR YOU?

• SATO provides competitive salaries and benefits.
• Vacation/PTO + Holidays
• Medical, Dental, Vision
• Company-paid life insurance
• Company-paid short term disability coverage
• Long term disability insurance coverage

SATO America is looking for a Business Development/Sales Manager to drive our expanding our business in the western territory.

The BDM is accountable for selling in a direct to end-user business environment, responsible for selling the full line of SATO solutions and services. The individual acts as a consultant for AIDC and RFID solutions. The candidate shall be responsible for the Western Region of the United States.

This position will be tasked with ensuring prospect development and acquisition of new clients. The successful candidate will maintain and develop sound business relationships with clients and internal teams and ensure effective sales management processes are in place to meet service delivery and profitability targets.

Key Responsibilities:

• Drive strategic account penetration by building and executing professional selling relationships with key stakeholders, discovering needs, relating customer value to SATO hardware, software & service solutions, handling objections, and managing ongoing customer relationships.
• Work to develop a continuous pipeline of new opportunities from the list of assigned target accounts while maintaining and growing the existing client base.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Assume total ownership for accelerating the sale process: target new business development, managing the quote process, "quarterbacking" the proposal development and successful delivery of the SATO solution.
• Conduct regular business reviews with customers, create action plans, and measure activity against target.
• Coordinate resources to identify key internal and external resources, communicate relevant information, and build customer-focused relationships.
• Consultative problem solving to drive customer value by using both internal & external collaboration to maximize account penetration and sales of the complete product line.
• Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities.

Qualifications:

• Minimum 5 years successful sales experience using consultative selling and closing skills in technology environment.
• Excellent verbal, written, and interpersonal communication skills coupled with solid technical abilities. A demonstrated ability to close a sale that may consist of a long selling cycle.
• Must be technically savvy having a basic knowledge of PC level local and network hardware and host system understanding and communications. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook software.
• Strong working knowledge of AIDC solutions and their associated selling techniques.
• General understanding of RFID technology and applications.
• College degree a plus.
• A self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning.
• Ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process.
• Able to create and conduct formal presentations.
• Experience in developing product and solution offerings.
• Ability to travel