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Work With Industry Pioneers

SATO’s Vision, Values & Credo guide all team members in the work we do every day.

Vision • Values • Credo

SATO is always looking for the right candidates to join our team to help build, shape and grow our business.

Benefits

Putting Employees First

We want you to excel in your career at SATO, which is why we offer competitive benefits that enhance your quality of life, help you invest in your future, and protect you and your family's health and welfare.

These include:

  • Medical, Dental and Vision Benefits to keep you and your family healthy. We offer both a PPO as well as an HDHP medical option
  • MDLIVE – Virtual visit. When you are sick and need care quickly, a virtual visit is a convenient way to start feeling better faster. You can see and talk to an MDLIVE medical provider on-demand 24/7/365
  • Spending Accounts - Contribute pretax dollars for qualified healthcare and dependent care expenses
  • HSA – Health Savings Account, which is a tax-advantaged medical savings account available only if enrolled in an HDHP
  • Life and AD&D Insurance, Short and Long-term Disability Insurance provided at no cost to full-time employees
  • 401(k) – SATO matches 100%/dollar-for-dollar of your 401(k) deferral amount of the first 3% of your pay and an additional match of 50%/.50 on the next 2% of your pay. These company matched contributions are immediately 100% vested.
  • 6 Days of Paid Personal Time
  • Paid Vacation Time based upon years of service
  • Holidays – We observe 10 paid holidays, which include 1 floating holiday for 2023
  • Employee Assistance Program (EAP) - Services to live a balanced and happy life
  • Voluntary Life Insurance for Employee and eligible dependents
  • Critical Illness - Protection against the unexpected
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Join Us

Open Positions

Browse available job openings at SATO America:

https://satoamerica.aaimtrack.com

https://satoamerica.hiringthing.com

Quality Assurance Lab Technician (On-site)

Charlotte, NC

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At SATO America, LLC, our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further. We have a place for you.

Position Summary: The Quality Assurance/Lab Technician will develop, implement, evaluate, and coordinate laboratory testing needs for the overall SAL business. This position will also help with quality assurance initiatives and provide support as needed for other departments to ensure compliance with the SAL quality management system and customer satisfaction.

Essential Functions and Responsibilities:

· Responsible for ensuring lab testing is performed and testing protocols are followed.

· Maintenance of lab testing equipment and ensuring equipment conditions and calibrations are current and maintained.

· Write, issue and update job aids, procedures, work instructions and other documents as needed by the department.

· Maintain impeccable records for test results, calibration, lab protocols, SDSs, equipment manuals, supply certificates and any other records related to the lab.

· Maintain lab equipment by performing recommended user service and cleaning protocols at frequencies recommended by the manufacturer or our programs.

· Develop good laboratory practice (GLP) against a recognized standard such as ISO17025.

· Interface with lab supply representatives and technical support, when needed.

· Troubleshoot any lab equipment issues, which may require collecting information from equipment manuals and manufacturers. Record measurements using several types of measuring and recording devices (including but not limited to equipment calibrations, filing retains, inventory, preparation of lab data sheets, and solution preparation)

· Provide subject matter expert knowledge, configuration and training on Quality software, databases, and calibration tooling.

· Develop best practices, routines, and innovative solutions to quality outputs.

· Design, run, test and upgrade manufacturing and quality processes.

· Provide quality assurance administration of validation protocols, programs, and reports for the following as needed.

· Evaluate quality control processes and make recommendations for improvements in quality control.

· Take action in case of quality or performance failures.

· Support continuous improvement of all quality systems (CAPA, deviations, investigations, change control, returned goods, complaint handling, document/records control, quality agreements, vendor management, raw materials, validations, and quality systems related training) and make recommendations for improvements.

· Participate and/or own root cause analysis teams/initiatives.

· Selects, interprets, and applies quality management tools (such as Pareto charts, cause and effect diagrams, flowcharts, control charts, root cause analysis, PDCA, six sigma DMAIC model, failure mode and effects analysis (FMEA), statistical process control (SPC), brainstorming, affinity diagrams, 5Ss, Kanban and value stream mapping) in various situations.

· Contribute to engineering testing protocols and/or changes.

· Manage the supplier certificate of conformance program.

· Perform quality monitoring activities as needed.

· Provide updates to key performance indicators as directed.

· Assist in the development and facilitation of department training.

· Participate in audits by providing lab records and communicating any lab-related inquiries.

· Be an integral player in the company Safety Program.

· Assists in collection of samples and ensures all required samples are received on time. Supply specified materials as required or as directed.

Mandatory Qualifications:

· Associate degree in science or related field preferred; High school diploma or GED required.

· 1-3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience

· Demonstrated attention to detail and accuracy.

· Strong analytical skills

· Six Sigma certification preferred.

· Familiarity with lab safety

· Good analytical and creative problem-solving skills

· Ability to use tools and techniques to perform tests.

· Ability to read technical data and specifications.

· Possess analytical testing knowledge necessary to perform numerous varied quality control test procedures in a timely manner.

· Ability to write detailed test procedures, which describe the experimental operations necessary to test routine samples.

· Ability to make conforming/non-conforming decisions on all samples submitted to laboratory for analysis.

· Intermediate proficiency in Microsoft Office Suite

· Strong attention to detail, highly organized with the ability to multi-task and work in a fast-paced environment

· Excellent, verbal, written and interpersonal communication skills.

· Experience in the label manufacturing industry a plus

· Familiarity with ISO 9001:2015 preferred

Some of the Vast Rewards of Working Here:

· Competitive salary

· Comprehensive benefits package (Health, Vision, Dental, and more) to include coverage for domestic partners.

· Up to ten (10) days accrued vacation time in the first year. Six (6) accrued personal days and 10 company-paid holidays.

· Company-paid life insurance.

· Company paid short-term disability and long-term disability.

· 401 (k) with company match

· Referral bonuses

· Growth opportunities

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you are excited about this role but do not meet all the qualifications listed above, we encourage you to apply.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We participate in E-Verify as required.

Apply for this position

Apply

IT Helpdesk Technician

Charlotte, NC

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At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further. We have a place for you.

Position Summary: The IT Helpdesk Technician will have the ability to provide a full set of support services in a Windows desktop environment by analyzing requirements, resolving problems, installing hardware and software for internal and remote employees. Responsible for the daily operational use of the Company’s PCs, printers, servers, and related equipment. Tasks include but are not limited to end-user support, license tracking, PC maintenance, upgrades and configuration management. The successful candidate will be willing and able to work business hours as assigned as well as willing to work off hours as needed, including weekends and holidays. Some travel may be required.

Essential Functions and Responsibilities:

  • Triage and troubleshoot all manner of IT issues, including but not limited to account/authentication issues, hardware and software issues, network and VPN issues, and issues relating to mobile devices.
  • Monitor Service Desk for tickets assigned to the queue, respond quickly and effectively to requests, and appropriately prioritize issues.
  • Modify configurations, utilities, software default settings, etc. for the local workstation.
  • Document and update as needed all Service Desk solutions in the Service Desk knowledgebase.
  • Resolve at least 70% of all interactions on first contact
  • Install, test, and configure new workstations, peripheral equipment, and software.
  • Maintain inventory of all equipment, software, and software licenses.
  • Manage PC setup and deployment for new employees using standard hardware and software.
  • Ensure compliance with support procedures related to timing, reporting and follow-through.
  • Provide general training on technology use for network users.
  • Other duties as assigned

Mandatory Qualifications:

  • A minimum of an Associates Degree in Information Technology or related field is required.
  • 1-2 years of IT Help Desk experience within the past 3 years required.
  • Hands-on experience with diagnosing and resolving basic technical issues.
  • High level of proficiency in Microsoft Excel and Microsoft Office tools.
  • Demonstrate successful organizational and communication skills (verbal, written and interpersonal)
  • Demonstrate consistency in adapting to change in a fast-paced environment while maintaining a positive attitude
  • Must be able to lift up to 50 pounds
  • Strong attention to detail
  • Thorough knowledge in troubleshooting networks required
  • Thorough knowledge of Cisco, Dell and other networking equipment.
  • Familiarity with SCSI, RAID, Anti-Virus, Windows 10, Windows Server 2012, and Windows Server 2016
  • A+ and/or Network+ Certification a plus
  • General knowledge of the following is also a plus; VMware vSphere; AirWatch; SolarWinds Modules: Service Desk, Orion, IPAM, LEM, NCM, NPM, NTA, SAM, SRM, ARM, and WPM; Barracuda Web Security Gateway

Some of the Vast Rewards of Working Here:

  • Competitive salary
  • Comprehensive benefits package (Health, Vision, Dental, and more) to include coverage for domestic partners
  • Up to ten (10) days of accrued vacation time in the first year. Six (6) accrued personal days and 10 company-paid holidays.
  • Company-paid life insurance
  • Company paid short-term disability and long-term disability
  • 401 (k) with company match
  • Referral bonuses
  • Growth opportunities

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you are excited about this role but do not meet all the qualifications listed above, we encourage you to apply.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We participate in E-Verify as required.

Apply for this position

Apply

Business Development Manager - Western Region

Charlotte, NC

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At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further.

The Business Development Manager (BDM) is accountable for selling in a direct-to-end-user business environment, responsible for selling the full line of SATO solutions and services. The individual acts as a consultant for AIDC and RFID solutions.

Candidate shall be responsible for the Western Region of the United States including Washington, Oregon, California, Montana, Idaho, Wyoming, Nevada, Utah, Colorado, Arizona, New Mexico, Oklahoma, and Texas.

Key Responsibilities:

  • Drive strategic account penetration by building and executing professional selling relationships with key stakeholders, discovering needs, relating customer value to SATO hardware, software & service solutions, handling objections, and managing ongoing customer relationships.
  • Work to develop a continuous pipeline of new opportunities from the list of assigned target accounts while maintaining and growing the existing client base.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Assume total ownership for accelerating the sale process: target new business development, managing the quote process, "quarterbacking" the proposal development, and successful delivery of the SATO solution.
  • Conduct regular business reviews with customers, create action plans, and measure activity against target.
  • Coordinate resources to identify key internal and external resources, communicate relevant information, and build customer-focused relationships.
  • Consultative problem-solving to drive customer value by using both internal & external collaboration to maximize account penetration and sales of the complete product line.
  • Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities.

Qualifications:

  • Minimum 5 years of successful sales experience using consultative selling and closing skills in technology environment.
  • Excellent verbal, written and interpersonal communication skills coupled with solid technical abilities. A demonstrated ability to close a sale that may consist of a long selling cycle.
  • Must be technically savvy having a basic knowledge of PC-level local and network hardware and host system understanding and communications. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook software.
  • A strong working knowledge of AIDC solutions and their associated selling techniques.
  • General understanding of RFID technology and applications.
  • College degree is a plus.
  • A self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning.
  • Ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process.
  • Able to create and conduct formal presentations.
  • Experience in developing product and solution offerings.

Some of the rewards for working as a part of the SATO America Team include:

· Competitive salary

· Comprehensive benefits package (Health, Vision, Dental, and more) to include coverage for domestic partners

· Up to ten (10) days of accrued vacation time in the first year. Six (6) accrued personal days and 10 company-paid holidays.

· Company paid life insurance

· Company paid short-term disability and long-term disability

· 401 (k) with attractive company match

· Referral bonuses

· Growth opportunities

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during the employment experience.

We participate in E-Verify as required.

Apply

Quoting Specialist

Charlotte, NC

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At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further. We have a place for you.

******* $2,000.00 Sign on Bonus******

Position Summary: The Quoting Specialist will be responsible for using business knowledge combined with manufacturing capabilities to determine which opportunities are appropriate to pursue in the quoting process. Makes recommendations to improve manufacturing processes in conjunction with manufacturing personnel.

Essential Functions and Responsibilities:

· Analyze sales and cost data to determine which customers/jobs fit into the SATO business model and which products should be quoted and which should be declined. Assist/advise product managers in product offering decisions.

· Team with other members to develop and maintain a common quoting system that will be used across the SATO America media facilities.

· Assist in creating and maintaining the rationale for which facility or facilities will run the work being quoted and to alleviate bottlenecks when necessary.

· Responsible for interpreting customer quote requests and developing the following by interacting with sourcing, manufacturing, the customer, and the technical services group:

· Determine the recommended manufacturing process

· Define the cost of the tooling required for the specified process

· Determine press speeds and make ready times

· Determine material cost and required purchase quantities

· Use internal cost with established margin rates to provide suggested sell price

· Work with sales force to maximize quote acceptance while maintaining profitability

· Utilizing existing tooling database to identify proper tooling for an opportunity

· Recommends changes to product specifications and production routings to improve profitability

Mandatory Qualifications:

· Associate’s or higher-level degree in business, supply chain or related field required.

· Strong attention to detail

· High level of proficiency in Microsoft Excel and Microsoft Office tools.

· Prior estimating experience in a manufacturing environment

· Possess excellent written and verbal communication skills, strong problem-solving skills, and ability to analyze numerical data and report

· Demonstrate successful organizational and communication skills (verbal, written, and interpersonal)

· Demonstrate consistency in adapting to change in a fast-paced environment while maintaining a positive attitude

Some of the Vast Rewards of Working Here:

· Competitive salary

· Comprehensive benefits package (Health, Vision, Dental, and more) to include coverage for domestic partners

· Up to ten (10) days accrued vacation time in the first year. Six (6) accrued personal days and 10 company-paid holidays.

· Company paid life insurance

· Company paid short-term disability and long-term disability

· 401 (k) with company match

· Referral bonuses

· Growth opportunities

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you are excited about this role but do not meet all the qualifications listed above, we encourage you to apply.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We participate in E-Verify as required.



Apply

Manufacturing Production Engineer

Romeoville, IL

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What's in it for You:

  • SATO provides competitive salary and benefits.
  • Vacation/PTO + Holidays
  • Medical, Dental, Vision
  • Company-paid life insurance
  • Company-paid short-term disability coverage
  • Long-term disability insurance coverage

The Manufacturing Engineer will develop and optimize continuous production and manufacturing processes to achieve the output, quality, and cost goals of the organization. This individual will be the lead project manager on all capital equipment and new manufacturing process implementations. Collects production data and applies standard scientific and statistical methods to analyze, document, and diagram production processes. Identifies process bottlenecks and devises solutions to resolve. Recommends changes or upgrades to equipment, work methods, or other aspects of the process to improve efficiency and utilization of resources including labor, energy, and raw materials. This position will play a key role of managing the variable data programming as well as manufacturing standards verification and will support all facilities for process engineering.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· Develop best practices, standardization, and innovative solutions to improve production rates and quality of output.

· Work closely with the production team and quality to analyze and plan workflow, equipment placement and space requirements to improve manufacturing efficiency.

· Design, run, test and upgrade manufacturing and quality processes.

· Responsible for new process development and improvement for existing and new products

· Implement, maintain, and continuously improve an OSHA-compliant safety system

· Develop work instructions for Production using Standard work format; Provide process documentation and operating instructions to the production employees and will be responsible for training operators on work instructions.

· Lead the operation to specify, install, and startup new equipment, including qualification.

· Provide process engineering support for safety.

· Evaluate quality control processes and make recommendations for improvements in quality control.

· Analyze all production-related data within production processes, schedules, methods, etc. and provide management with reports containing the data and statistics to enable management to better understand future requirements needed for the manufacturing process.

· Ensure that the company's manufacturing processes are in compliance, with all government laws and regulations.

· Coordinate equipment maintenance, repair services procedures and make sure that manufacturer's procedures and instructions are followed in order to keep production equipment operational.

· Design and procure fixtures, gages, etc for use by manufacturing to increase productivity.

· Create and track variable data assignment and programming for customers as needed

· This position will support all 3 facilities.

· Communicates findings and proposals to upper management.

· Other duties as assigned

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERIENCE: Bachelor’s degree (B.A.) in engineering or engineering technology and 5 years of experience or, or equivalent combination of education, training, and experience.

5+ years in manufacturing environment

5+ years related experience in flexographic printing preferred.

3+ years of project management experience is highly preferred.

- Project Management Certification is a big plus.

2+ years of experience with equipment Capex project implementation.

2+ years of experience in Continuous improvement.

- Lean Manufacturing Certification and or Six Sigma training is a big plus.

MES implementation and digital factory experience.

OTHER SKILLS AND ABILITIES:

Must be computer proficient in databases and spreadsheet software. Must have strong verbal and written communication skills, interaction, and organizational skills with strong understanding of equipment capabilities. Excellent organizational and innovative problem-solving skills. Ability to handle and prioritize a heavy workload to support and interface with a large group of staff members. Attention to details and typing skills with a high level of accuracy.

CRITICAL COMPETENCIES:

· Demonstrated ability to effectively facilitate projects and training.

· Demonstrated ability to translate a vision into the development and execution of a strategy.

· Strong oral, written and presentation skills at all levels of an organization.

· Ability to organize and manage multiple concurrent projects and priorities.

· Action-oriented, self-starter who can delegate and be hands-on as situations deem appropriate.

PHYSICAL DEMANDS:

The physical demands for this position would require a normal range of mobility necessary to physically enter and move in a manufacturing environment and interface with all functions within the facility. The employee is frequently required to talk and hear.

TRAVEL REQUIREMENTS: Moderate

WORK ENVIRONMENT: While performing the duties of this job, the employee primarily works in an office environment. The employee is frequently required to enter the production area of the facility.


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Rotoflex Press Operator - 2nd Shift

Charlotte, NC

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SATO America -Charlotte, NC Facility is seeking a highly motivated, career-focused, die-cut Operator for our 2nd shift.

As a Die-Cut Operator, you will be responsible for performing complex die-cut jobs, including "make-ready" for each job, working from copy card specifications, cylinders and die chases on narrow (13 inch) web tag and label die-cutters. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates will possess:

  • 3-5 years die-cut/rotoflex operating experience
  • Good mechanical ability
  • Superior troubleshooting skills
  • Quick learning aptitude
  • Strong math skills (measurements, percentages, figure footage, etc.)
  • Ability to easily communicate verbally; and hearing/listening.
  • Focus on objects; good vision
  • Must be able to stand, walk, stoop, kneel, crouch, or crawl.
  • Regularly lift, push, pull and/or move objects up to 50 pounds.

Work Environment:

  • Contact with moving mechanical systems is the norm.
  • Noise level may be loud and hearing protection may be recommended or required.
  • Eye protection may be recommended or required.
  • Contact with certain chemicals may occur. PPE, Personal Protective Equipment will be provided.

Schedule:

  • Shift Schedule: 4 days, 10 hour shift - 4:00 PM - 2:00 AM
  • Overtime, Fridays 4:00 PM - 2:00 AM.
Apply

Press Operator

Daytona Beach, FL

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If you are a Press Operator with experience, join us today!

SATO America -Daytona Beach Facility is seeking highly motivated, career-focused, Printing Press Operators.

Job Overview:

As a Press Operator, you will be responsible for performing complex printing jobs, including "make-ready" for each job, working from copy card specifications, change plates, cylinders and die chases on wide web tag and label presses. Additionally, you will be responsible to perform routine machine maintenance, maintain quality standards facilitating quick turn times and achieve production goals.

Qualified candidates must have:

  • 3-5 years press operating experience
  • Good mechanical ability
  • Superior troubleshooting skills
  • Quick learning aptitude
  • Strong math skills (measurements, percentages, figure footage, etc.)
  • Visual color comprehension
  • Ability to lift 50 lbs. regularly

What's in it for You:

  • SATO provides competitive salaries and benefits.
  • Vacation/PTO + Holidays
  • Medical, Dental, Vision
  • Company-paid life insurance
  • Company-paid short term disability coverage
  • Long term disability insurance coverage

The ideal candidate will have experience working in Flexographic printing. If you are a Press Operator with experience, please apply today!!!

Apply

Get In Touch

Let us help you find the right solution.

If you need more information please complete the form below with your request. We'll respond to you as soon as possible.