LCD touch panel for more efficient printer management
Contact button for faster response to problems
The printer’s on-screen interface is difficult to understand, leading to frequent operating errors
Custom-made stickers are being used for asset management, creating extra manual work
When a malfunction occurs, staff are unsure where to direct inquiries
The printer’s operating status (online/offline) is displayed prominently on the screen.
With its clear, easy-to-see indicator, manual confirmation checks are no longer necessary.
Information such as IP address, usage purpose, and managing department is displayed directly on the printer screen.
This eliminates the need for custom-made stickers traditionally used for asset management.
Because these fields can be freely customized, the system can flexibly adapt to each facility’s management requirements.
Model name, serial number, contact information, and other essential details are consolidated and displayed on a single screen.
Staff can quickly identify the correct point of contact, ensuring smooth and error-free support inquiries.
If users are unsure about an operation, they can simply tap the Help Video button on the screen.
Step-by-step procedures—such as how to replace components—can be viewed instantly, allowing even less experienced staff to respond immediately.
SATO AEP (Application Enabled Printing) enables applications to run directly inside the label printer, allowing labels to be printed without a PC. This eliminates PC installation requirements and OS compatibility concerns, enabling simple, stable, and streamlined operation.
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