SATO Online Services (SOS)
SATO Online Services (SOS) is a cloud-based IoT solution that enables preventative maintenance and quick troubleshooting of SATO printers with visibility of printer status in a dashboard view.
Are you experiencing unnecessary downtime due to printer part replacements or unexpected errors?
By keeping watch on printer status, SATO Online Services (SOS) notifies the operator when an expendable part needs replacement, and offers prompt and effective resolution to problems. SOS enables users to monitor the status of all printers at a glance, allowing for easy adjustment of print speed, darkness, position and network settings.
SOS will track printer and parts usage, notifying when cleaning or parts replacement is needed, thus preventing downtime.
SOS identifies the specific error and offers a direct resolution through the online manual, video tutorials, or through phone support to keep downtime to a minimum.
Visibility and Adjustability
Easily monitor the status of printers, manage printer assets, and adjust printer settings remotely as needed.
SOS Architecture & Response
SOS Error Detection & Notification
Resources to help you explore, operate and maintain your SATO printer.