Get In Touch

Let us help you find the right solution.

If you need more information please complete the form below with your request. We'll respond to you as soon as possible.

SATO Online Services (SOS)
Overview Resources

Are you experiencing unnecessary downtime due to printer part replacements or unexpected errors?

By keeping watch on printer status, SATO Online Services (SOS) notifies the operator when an expendable part needs replacement, and offers prompt and effective resolution to problems. SOS enables users to monitor the status of all printers at a glance, allowing for easy adjustment of print speed, darkness, position and network settings.

Preventative Maintenance

SOS will track printer and parts usage, notifying when cleaning or parts replacement is needed, thus preventing downtime.

Quick Troubleshooting

SOS identifies the specific error and offers a direct resolution through the online manual, video tutorials, or through phone support to keep downtime to a minimum.

Visibility and Adjustability

Easily monitor the status of printers, manage printer assets, and adjust printer settings remotely as needed.

Sos image 1

How SOS Support Works

Arrow Icon
SOS diagram 2

SOS Architecture & Response

Arrow Icon
SOS diagram 1

SOS Error Detection & Notification

Arrow Icon
SOS diagram 3


Resources to help you explore, operate and maintain your SATO printer.

Product Datasheets

Group 3 Created with Sketch.

Operator & Technical Manuals

Group 3 Created with Sketch.


Group 3 Created with Sketch.

Supported Printers