A retailer encountered challenges in achieving a balance between customer experience and efficient inventory management. To ensure sustainable growth, they recognized the need for operational transformation and labor-saving measures. Additionally, the growing importance of e-commerce compelled them to evolve their stores into distribution centers, facilitating direct product shipping to customers' homes. Addressing these issues became crucial in enhancing competitiveness and overall efficiency.
Streamlining Retail Operations with SATO’s RFID Solution
Business Challenge
Solution
SATO secured the project due to its exceptional ability to consult and address customer challenges with a labeling solution. Its key differentiator was offering a solution (“kotouri”) that didn't require partner system modification, setting it apart from others. To enhance operational efficiency, SATO implemented the CL4NX RFID printer, featuring AEP (Application Enabled Printing). This printer receives data for each item and possesses the capability to generate either an RFID tag or a barcode label tag as needed.
Additionally, SATO provided strong local support in the customer's language, emphasizing a focus on delivering solutions rather than mere product selling. With a global footprint and support, SATO's extensive worldwide partner network played a vital role in establishing a reliable local partner network for the project.
Results
- Reduced stock-taking time by 95%
- Improved inventory accuracy
- Improved e-commerce business optimization
Contact your local sales representative to learn more about implementing SATO RFID Solutions.
