Impact of the Apache Log4j Security Vulnerability on SATO Products and Services

January 20, 2022

SATO Holdings Corporation has assessed the security vulnerability issue with the open-source Apache Log4j (CVE-2021-44228) Java logger utility.

The potential impact of the vulnerability on our products and services has been listed below. We will provide updates in a timely manner as they are known.

SATO Products and Services

Products/services	Category	Assessment	Detail
Barcode/RFID printers	Industrial printers	Not affected	CL4/6NX, CL4/6NX Plus, M84Pro, SG112-ex, HR2, M10e
	Desktop printers	Not affected	CT4-LX, CT4-LX-HC, WS2, WS4, CG2, CG4, CT4i
	Standalone printers	Not affected	FX3-LX*¹, TH2
	Mobile printers	Not affected	PW2NX, PV3, PV4
	Print engines	Not affected	S84-ex/S86-ex, Lt408
	Tag printers	Not affected	TG3
	Laser printers	Not affected	LP 100R
	Specialty printers	Not affected	GY4
	Horticulture printers	Not affected	TXPEX6
Accessories		Not affected	SATO’s Barcode Validator for the CLNX Series
Accessories		Not affected	CS-9018 cutter/stacker accessory
Label design tools	SmaPri	Not affected
	NiceLabel	Not affected*²
	Loftware	Not affected*²	https://help.nicelabel.com/hc/en-001/articles/4413846986385-Apache-Log4j-Vulnerability-Log4Shell-CVE-2021-44228-does-not-affect-NiceLabel-applications#problem-1-1
	Bartender	Not affected*²	https://help.loftware.com/lps-kb/content/log4j%20cve-2021-44228.htm?tocpath=ARTICLES%7C_____1
	Teklynx	Not affected*²	https://support.seagullscientific.com/hc/en-us/articles/4415794235543-Apache-Log4Shell-Vulnerability
	Cybra	Not affected*²	https://www.teklynx.com/en-APAC/about/news-events/news/teklynx-not-affected-by-log4j-vulnerability
	SAP Device Driver for SATO printers	Not affected*²	https://cybra.com/security-notice-regarding-log4j2/
	SATO App Storage	Not affected
Application and services Printer application framework	SATO Online Services (SOS)	Not affected
	SATO Print CONNECT	Not affected
	SATO Printer API	Not affected
	SATO AEP	Not affected	AEP Works 3, AEP Utility 3, AEP Downloader, AEP applications
	SOTI Connect	Not affected*²
	SATO Cloud Connector	Not affected
	"Smart Printing Client" for SAP® software	Not affected
	PDF Direct Print	Not affected
Other	ORACLE® & XML Printing	Not affected
Third-party integration	Microsoft BizTalk RFID	Not affected	https://docs.soti.net/notifications/security-notifications/
	PJM RFID tunnel readers	Not affected
	PJM RFID management software	Not affected

Last update: January 13, 2022

For questions and inquiries including products not listed here, please contact us via our contact form here

_{1. Customers are advised to confirm security issues for any applications installed themselves separately}

_{2. Current as of January 6, 2022}

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