SATO FAQs CS-9018
Frequently asked questions about the SATO CS-9018 cutter and stacker.
Find useful Tech Tips and FAQs for SATO products.
Frequently asked questions about the SATO CS-9018 cutter and stacker.
Missing Text using Nice1Label
S84/86-ex GAP Sensor Manual Calibration Procedure
I-Mark Media Sensor Calibration Procedure
Steps to configure the SATO CG408 printer RS232 communication parameters for Officemate software
Replacement Pressure Roller Procedure for SATO CL4NX Dispenser Option
Memory Slot Designations for SATO CLNX
Memory Slot designations for S84-ex/S86-ex
Media Calibration Procedures for TEC SX Series Printers
Change the way graphics are sent to your SATO printer.
Customize the CLNX screens to personalize the various splash screens as well as the videos used on the printer.
Frequently asked questions about the SATO LP 100R laser printer.
Near Field Communication (NFC) is an emerging, wireless RFID technology that offers the ability for contactless exchange of information.
A new feature was added to the SATO All-in-One Tool (AIOT) version 1.8.2 and higher that allows you to preview SBPL datastream command sequences.
Steps for downloading firmware using the All-In-One Tool.
Steps to Rotating the Operator Display
The SATO S84ex/86ex models can save label format data and store on memory option to be loaded/printed directly from the print engine without need of sending the data stream via host.
The SATO Barcode Program Language is a SATO unique program language that is used to communicate from the PC to the printer to define the label format and label printing program as well as setting of the printer operational mode.
CL4NX RFID Setup
This document is for sharing how user can save CLNX log files (Hex Data) to USB thumb drive.
Printer feedback when detecting a command error:
When Show Error is set to ENABLE in Application mode, the command error information is shown on the error message (second line), and the print operation is paused.
In order to accommodate a 10” media supply roll in the SATO CLNX, you must first lower the media supply arm installed in the printer.
Below document provides basic instruction connecting SATO CL4NX to 802.11 Wi-Fi Network.
The CL4NX vs. CL4e Configuration Settings Document list the SATO CL4NX Series configuration setting along with a description of its behavior on SATO printers, and the corresponding SATO CL4NX menu setting.
When printing from AS-400 you will want to double check these two settings before printing;
The SATO M5900RVe has been discontinued. In many cases the CL4NX is an appropriate replacement model, but due to the print head width differences it’s not always possible.
The SATO S84ex/86ex models maintains counters based on printer operation. It is recommended anytime you replace the print head to clear the current head counter information.
The hex dump mode allows you to print/save the contents of the receive data/receive buffer in a hexadecimal format.
First ensure WLAN interface is installed per instructions for S84-ex/S86-ex print engine or if the printer was shipped with one installed (Antenna will extend from Interface board on rear of unit). This also requires version 61.00.00.05 or later firmware is installed.
Below are steps to capture the receive buffer from your S84ex/S86ex printer should you need to capture data being received by the printer.
The SATO S84ex/86ex print engine models is defaulted for Dispenser (peel & present) operation, which has backfeed enabled for positioning the label for print/dispense.
This procedure will allow you to update the list of Emulations for competitive printer languages to use on the S84ex/86ex print engine models
This procedure will allow you to select the Emulation mode (printer language) to use on the S84ex/86ex print engine models:
WARNING: All counter information (e.g. print head) and printer configuration settings will be reset.
Please document/save any existing counter information and/or printer configuration settings prior to initiating this procedure.
To make fine adjustments (+/- 3.75mm (0.25mm increments)) on the SATO S84-ex/86-ex print engine models, you can adjust the Pitch (leading edge of label/start of print position), Offset (trailing edge/back feed-stop position) or Darkness...
To be able to use either a SD Card or USB Flash Memory option in the SATO S84-ex/S86-ex print engine, it will require you to first format the memory in order to create file structure for utilizing printer features such as updating firmware, emulations, printer settings, standalone printing functions.
The SATO S84ex/86ex models LAN interface enables you to define which ports to send/receive data and monitor printer status.
The SATO S84ex/86ex models have a dual-color LED (ON by default) to provide printer status notification
The SATO S84ex/86ex print engine models utilize printer settings specified by the data stream commands by default but can be ignored when INTERNAL is selected in the Priority Settings in the menu.
CAUTION: Default Settings will revert configuration parameters for print engine back to either FACTORY or USER defined settings, provided user defaults were previously saved. See TT2015-007 for instructions on saving user default settings.
This procedure will allow you to save user preferences for various menu settings on the SATO S84-ex/S86-ex print engine models. Doing so will enable to quickly revert back to the saved user settings versus the factory default (shipping) configuration/parameters.
In order to properly position the label for printing/application, the label/media needs to be calibrated to ensure proper voltage threshold values are registered correctly. The SATO S84-ex/S86-ex print engines uses either GAP (Transmissive) or I-Mark (Reflective) sensors...
The SATO S84ex/86ex print engine models utilize printer settings stored on EEPROM to define operation of the print engine. These settings can be saved on memory option and loaded for easy installation of other print engines or restore settings on existing configuration.
This download feature allows the operator to download data (firmware, font/logo, TrueType font, configuration) from the host computer through the interface, SD card or USB memory and write in the Flash ROM memory.
WARNING: All counter information (e.g. print head) and printer configuration settings will be reset and is recommended you follow the steps below to save/restore current printer settings prior/after initiating.
The upload feature allows the operator to upload data (firmware, font/logo, TrueType font, configuration, status5 log) from the printer and write it to an SD card or USB memory.
Below are the login credentials to access the printer settings/configuration via the webpage interface. Refer to the section for information on specific SATO printer model.
The print head is a very delicate and important portion of any thermal printer. Proper care must be taken with any portion of the printer, but it is especially important with this component. The goal of this document is to show you how to get the most mileage out of that critical component.