SATO provides worldwide labeling solutions

Technical Support Form


Please use the form below for communication with Technical Support. We recommend not sending an email as this form will get near immediate attention than regular e-mail. Be sure to complete the form with as much detail as possible so that we may assess your situation and provide assistance.

If you are obtaining a Service Request, Please allow one business day for SATO Technical Support to Respond to your Request. Please wait for a Service Request Number and an attached Service Request Form to be issued before sending in your printer for repair.

If you encounter a problem with the form, please call the tech support team at 704-644-1660.

Please note: Required fields are marked with an *. Please do not use any accents or any other special characters in completing the registration form. The only special characters allowed are @._-.