- No authorization required for onsite service plans, call with service plan number and technicians are dispatched.
- Technicians arrive onsite with fully stocked service packs to complete repairs on the first visit.
- Unlimited repairs, travel time, all parts and labor (excluding print heads) are included under the onsite service plan.
- Onsite service throughout the United States and Canada (Toronto, Montreal, Calgary and Vancouver).
- Response times available are:
- Standard within 48 hours (2 business days)
- Next Business Day (within 24 hours)
- Same Day (within 4 hours) * limited service area – call for availability