SUMMARY: The Manufacturing engineering manager plays a crucial role in driving the success of all Label Manufacturing engineering initiatives and projects by effectively managing resources, fostering teamwork, and ensuring alignment with organizational objectives. The Manufacturing Engineering Manager is responsible for overseeing all technical support needed across SAL. Their primary role is to plan, coordinate, and control the fulfillment of required manufacturing processes for all manufacturing sites.

ESSENTIAL DUTIES & RESPONSIBILITIES: Include the following. Other duties may be assigned.

• Technical Expertise: Providing technical guidance and support to SAL and team members, resolving technical issues, and ensuring adherence to engineering best practices and standards.
• Project Management: Planning, scheduling, and coordinating engineering projects to meet deadlines and budget constraints. This includes Capex, cost reduction projects, and product-related improvement projects.
• Risk Management: Identifying and mitigating risks associated with engineering projects and equipment, ensuring compliance with safety regulations and industry standards. This includes the creation and fulfillment of the FMEA process and equipment succession planning.
• Quality Control: Implement quality control measures to ensure that products meet the required standards. This involves inspecting production output, analyzing quality data, addressing non-conformances, implementing corrective actions, and, when necessary, fully supporting ISO-9001 compliance. Create and maintain all Engineering Processes for SAL, including document management and control.
• Process Improvement: Lead the continuous improvement effort for SAL manufacturing and product development. Promoting a culture of continuous learning and improvement within the engineering team, fostering innovation, and staying updated on industry trends and emerging technologies. Identify opportunities for process improvement and cost reduction through data analytics.
• Performance Monitoring: Take ownership of engineering and manufacturing data. Create dashboards to track engineering projects, production metrics, and key performance indicators (KPIs). Utilize the data to assess and improve the efficiency, productivity, and quality of the engineering and manufacturing processes. Provide regular updates to management on engineering projects.
• Collaboration: Collaborating with other departments, such as product management, production, and quality assurance, to align engineering efforts with business goals and requirements.
• Production Support: Lead and support new part introduction, sustaining engineering, and cost reduction efforts across all manufacturing sites. Fulfill all product data management, tooling design, plate artwork, and printing plate fabrication.
• Team Management: Lead and manage the technical teams, providing guidance, training, and performance feedback to employees. Foster a positive work environment, promote teamwork, and encourage continuous skill development.
• Stakeholder Management: Building and maintaining relationships with stakeholders, including customers, suppliers, and senior management, to understand their needs and expectations and address any concerns.
• Health and Safety Compliance: Ensure that processes and equipment comply with health and safety regulations. Promote a safe working environment, conduct risk assessments, and implement measures to minimize workplace hazards and accidents. Provide technical support to the SAL Safety Committee.
• Perform other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree in engineering or equivalent professional experience.
• A minimum of 10 years of manufacturing engineering experience is required.
• Product Development experience preferred.
• Experience in the flexographic printing industry is a strong plus.
• Proven manufacturing business and operational acumen are required.
• Excellent verbal, written and interpersonal communication skills.
• Proven track record of implementing lean manufacturing and delivering improved cost, lead time, and quality.
• Six Sigma or Lean Manufacturing certification preferred.
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
• Experience with ERP system utilization.
• Project Management Certification is preferred.
• Experience supporting a Quality Management System business strategy and ISO Certification preferred.
• Flexographic plate exposure, wash, and drying equipment
• ESKO platemaking system (software & hardware)
• Epson Perfection 2400 photo scanner
• Adobe Illustrator
• Digital Front End Prepress System experience preferred.
• Adobe Photoshop, Illustrator, Acrobat, and InDesign preferred.
• Proficiency with Apple Mac computer platform is preferred.

Proficiency with the following equipment is desired:

CRITICAL COMPETENCIES:

• Action-oriented, self-starter who can delegate and be hands-on as situations deem appropriate.
• Ability to organize and manage multiple concurrent projects and priorities.
• Demonstrated ability to create a business case to justify and fulfill improvements and or production-related strategies.
• Excellent organizational and innovative problem-solving skills.
• Strong oral, written and presentation skills at all levels of an organization. Including fluency in reading, writing, and speaking the English language.

PHYSICAL DEMANDS:

The physical demands of this position require a normal range of mobility to enter and move in a manufacturing environment and interface with all functions within the facility. The employee is frequently required to talk and listen.

TRAVEL REQUIREMENTS: Moderate

WORK ENVIRONMENT: While performing the duties of this job, the employee primarily works in an office and production floor environment. The employee is frequently required to enter and work on the production area of the facility with exposure to loud noises and moving equipment.

At SATO America, LLC, our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further. We have a place for you.

SUMMARY: Performs all duties and responsibilities of level 2 press operator. Routinely assists supervisor as needed and takes a lead position in the absence of direct supervision. Approves tools for operators and helps maintain overall shift productivity and quality standards.

DUTIES & RESPONSIBILITIES:

• Ability to set up and operate Laser and EAS equipment (with training)
• Ability to troubleshoot jobs as needed
• Maintain a high level of productivity in the setup and operation of the conversion machines
• Work from copy card specifications, change plates, cylinders and dies
• Strive to meet established goals for scrap, productivity and make ready
• Maintain a high level of product quality within established standards
• Operate machines in a safe, efficient manner in accordance with established rules and regulations
• Maintain machines by performing basic maintenance, including lubricants, replace minor parts, and requests major maintenance when necessary
• Maintain other production equipment and work area
• Report machine and equipment malfunctions immediately to maintenance employee and/or supervisor
• Accurately complete all paperwork required on a daily basis in a quality manner
• May perform any or all of the following processes: mechanical numbering, Ion dep, hot melt
• Report any unsafe condition(s), injury or accident immediately to immediate supervisor or other members of management
• Willingness to cross-train on other equipment for flexibility to meet production needs
• Maintain a positive attitude with a good company record and demonstrated initiative. Must demonstrate a willingness to assist and cooperate with other operators and employees as the situation merits
• Ability to coordinate assignments of packers and temporary employees with supervisor
• Ability to approve work and make production-related decisions in the absence of the supervisor
• Possess strong working knowledge of all presses and equipment
• Ability to open and close the building as needed and preparing any equipment in advance of production start-up
• Performs all other tasks assigned by the supervisor, as needed

QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education And/Or Experience: An associate's degree (AA) or equivalent from a two-year college or technical school; one to three years related experience and/or training; or an equivalent combination of education and experience.

Other Skills And Abilities: Ability to perform basic math functions and ruler is a must. Must be able to read, write, speak, and understand English in order to communicate effectively with co-workers and to follow instructions.

Strong mechanical aptitude is needed.

PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

At a minimum, the individual must be able to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move objects up to 50 pounds and over 50 lbs with mechanical devices.

SATO America LLC offers a highly competitive salary in addition to an outstanding, market-leading benefits program. SATO’s total compensation package extends well beyond your paycheck as it's designed to support and enrich your personal and professional life. See our benefit line-up below:

• Health & Wellness: medical, vision, and dental insurance to include coverage for domestic partners. SATO contributes approximately 75% to the cost of employees’ health insurance coverage along with 100% company paid Life & AD&D, short-term and long-term disability insurance, and a pre-tax Health Savings Account with an employer contribution of $500.00 or $1,000.00 depending on elected medical coverage.

• Time Away: We observe 10 company-paid holidays per year and up to ten (10) days accrued vacation time in the first year. Eleven (11) days at year two (2). Twelve (12) days at year three (3). Thirteen (13) days at year four (4) and fifteen (15) days at year five (5). We also offer six (6) accrued personal days for you to use for things like weddings, moving, mental health, religious holiday, sick child or for anything that is truly personal.

• Saving for the Future: plan for your short-term and long-term goals with our 401(k)-retirement savings plan with employer match with no vesting schedule. You are fully vested on the first of the month following 30 days of employment. SATO will match 100%/dollar-for-dollar of your 401(k)-deferral amount of the first 3% of your pay and an additional match of 50%/$.50 on the next 2% of your pay. For example, if you defer 5% of your pay into the 401(k) Plan, SATO will make a 4% matching contribution.

• Work-Life: we offer an Employee Assistance Program for employees and eligible family members, career development, growth opportunities, and referral bonuses.

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you are excited about this role but do not meet all the qualifications listed above, we encourage you to apply.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

At SATO America, LLC, our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of value creation for customers that, in turn, contributes to a more sustainable world. Do you have what it takes to be our customer’s most trusted partner for mutual growth, and always essential in an ever-changing world? If so, look no further. We have a place for you.

SUMMARY: The Buyer/Planner will be responsible for the ongoing procurement and negotiations of materials, components, equipment, supplies, and services that meet the company's quality standards. They will assume full responsibility for planning requirements and supply chain management to ensure timely (scheduled) deliveries of goods and services within budget and/or standard costs. They will rely on experience and judgment to plan and accomplish goals.

DUTIES & RESPONSIBILITIES*:

Purchasing/Planning

• Govern the complete procurement process from PO submission to PO receipt

• Generate and process purchase orders for materials, services, and supplies from purchase requisitions or various planning reports

• Identify, qualify, and recommend suppliers with respect to cost, quality, and delivery competitiveness

• Submit Requests for Quote (RFQs) to suppliers and analyze quotes

• Identify, suggest, and lead cost-minimization initiatives

• Interface with suppliers with respect to price, availability of materials, and lead times

• Implement the appropriate actions as driven by changes in the production schedule or customer requirements (expedite, defer, cancel, etc.)

• Ensure order confirmations are received for every Purchase Order

• Maintain Purchase Order expected arrival dates in ERP system

• Upload Purchase Orders, Supplier Order Confirmations to Transform Content Center (TCC) (Digital Document Archive)

• Work with Suppliers and Accounts Payable to resolve invoice price discrepancies

• Work with suppliers to resolve shipment errors

• Provide forecasts to suppliers as required

• Monitor and report market trends and conditions on commodity raw materials

• Communicate delays that affect customer expected ship dates with Management, Customer Service and Manufacturing

• Monitor and follow up on past-due arrival dates

• Establish and maintain effective working relationships with suppliers

• Assist in the execution of supply agreements

• Demonstrates appropriate negotiating skills with suppliers to secure appropriate cost, schedule, quality, payment, and delivery terms

• Continually assess existing suppliers to ensure they meet the Company’s objectives for quality, capacity, and total cost

• Resolve material non-conformances/supplier quality issues. Submit and track Supplier Corrective Action Requests (SCARs).

• Coordinate the return of defective products

Planning

• Review sales forecasts, production schedules, and sales/usage history to determine material requirements for designated items

• Review and analyze planning worksheets. Determine and order optimal quantities

• May plan and procure raw materials to support label manufacturing or hardware requirements

• Analyze and adjust min/max stocking levels to coincide with changing customer demand, lead time changes and other initiatives

Inventory

• May enter Inventory Adjustments as approved for hardware products

Other

• Provide input and participation as required to meet organizational continuous improvement objectives

• Write and maintain departmental work instructions as needed

• Create and submit monthly reports as required

• Respond to order status inquiries from sales staff, project and product managers, and customer service

• Assist with facility maintenance and janitorial operations using preapproved service providers

• May provide import paperwork to customs brokers as requested

• Develop and maintain knowledge of assigned product lines, collaborate with Product Management to gain a better understanding of product line and how to best support.

• Perform all other duties as assigned.

QUALIFICATIONS:

• Associate degree in Business or related experience preferred

• 0-2 years experience in planning, sourcing, and purchasing inventory; experience gained in a manufacturing environment required

• Solid working knowledge of Microsoft Office Suite

• ERP purchasing/planning/inventory/scheduling is highly preferred.

• Experience with International logistics and procurement procedures a plus.

• Must have the ability to recognize and analyze complete inventory purchasing processes to identify improvements and assist with implementing “best practices”

• Strong attention to detail, highly organized with the ability to multi-task and work in a fast-paced environment.

• Excellent verbal, written and interpersonal communication skills.

• Experience in the label manufacturing industry a plus.

• Professional Certifications (CSCP, CPM, CPIM, etc.) helpful

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions*.

• Sitting: Remaining in the seated position

• Dexterity: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling

• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions*.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SATO America LLC offers a highly competitive salary in addition to an outstanding, market-leading benefits program. SATO’s total compensation package extends well beyond your paycheck as it's designed to support and enrich your personal and professional life. See our benefit line-up below:

• Health & Wellness: medical, vision, and dental insurance to include coverage for domestic partners. SATO contributes approximately 75% to the cost of employees’ health insurance coverage along with 100% company paid Life & AD&D, short-term and long-term disability insurance, and a pre-tax Health Savings Account with an employer contribution of $500.00 or $1,000.00 depending on elected medical coverage.

• Time Away: We observe 10 company-paid holidays per year and up to ten (10) days accrued vacation time in the first year. Eleven (11) days at year two (2). Twelve (12) days at year three (3). Thirteen (13) days at year four (4) and fifteen (15) days at year five (5). We also offer six (6) accrued personal days for you to use for things like weddings, moving, mental health, religious holiday, sick child or for anything that is truly personal.

• Saving for the Future: plan for your short-term and long-term goals with our 401(k)-retirement savings plan with employer match with no vesting schedule. You are fully vested on the first of the month following 30 days of employment. SATO will match 100%/dollar-for-dollar of your 401(k)-deferral amount of the first 3% of your pay and an additional match of 50%/$.50 on the next 2% of your pay. For example, if you defer 5% of your pay into the 401(k) Plan, SATO will make a 4% matching contribution.

• Work-Life: we offer an Employee Assistance Program for employees and eligible family members, career development, growth opportunities, and referral bonuses.

SATO America LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you are excited about this role but do not meet all the qualifications listed above, we encourage you to apply.

We are focused on creating and fostering a diverse and inclusive workforce. SATO America LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

SATO America is seeking an experienced and driven Business Development Manager.

The successful candidate will be a highly technical sales representative responsible for managing and growing OEM account relationships, developing integrator alliances, and promoting SATO Print Engines to end-users. The individual acts as a consultant for AIDC and RFID solutions. Also, maintain and develop sound business relationships with clients and internal teams and ensure effective sales management processes are in place to meet service delivery and profitability targets.

DUTIES & RESPONSIBILITIES:

• Assume overall accountability for establishing and implementing an effective sales program, meeting goals with budgeted resources for partner support, and developing strategies that promote SATO.
• Execute their individual sales goals, monitor performance and actively engage partners in the process of outcome disciplines.
• Individually motivate partners to develop new SATO businesses. Evaluate each partner company’s sales representatives and provide formal and informal training delivery in appropriate areas of product knowledge and solution offerings of SATO.
• Drive account penetration by building and executing professional selling relationships with key stakeholders, discovering needs, relating customer value to the SATO engine, and other hardware, software & service solutions, handling inquiries, and managing ongoing customer relationships.
• Work to develop a continuous pipeline of new opportunities from OEM and target accounts while maintaining and growing the existing OEM account base.
• Assume total ownership for accelerating the sale process: target new business development, manage the quote process, "quarterbacking" the proposal development, and successful delivery of the SATO solution.
• Conduct regular business reviews with customers, create action plans, and measure activity against the target.
• Counsel, train and guide SATO partners and drive tactical and strategic plans in order to achieve sales goals.
• Work with other sales team members and product management to promote successful print engine growth across all business units.
• Coordinate resources to identify key internal and external resources, communicate relevant information, and build customer-focused relationships.
• Consultative problem-solving to drive customer value by using both internal & external collaboration to maximize account penetration and sales of the complete product line.
• Ensure that SATO’s standards of business ethics are demonstrated and include, fairness and honesty are adhered to in all business situations.
• Understand and maintain current knowledge of the company’s product line, especially print engines, in order to effectively evangelize brand awareness, features, benefits, and applications for SATO products.
• Exhibit thorough, conscientious, and diligent responses and assistance to internal and external stakeholders
• Participate in conferences, exhibitions, and industry meet-ups for business development as required
• Effectively communicate issues, escalations, and opportunities to various departments within SATO
• Maintain up-to-date reporting for opportunities, forecasting, and project management in relevant business systems.
• Negotiating contracts to arrive at the best deal for customers, partners, and SATO
• Keep informed on competitive products and services, promotional efforts, sales techniques, pricing, and marketing policies.
• Develop customer relationships and provide data and insights on customer requirements, strategies, and business opportunities.
• Utilize resources and perform research to determine sales patterns and strategies that can affect the company’s mission. Periodical reporting of your research back through company channels
• Perform all other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

• Minimum 5 years of successful sales experience using consultative selling and closing skills in a technology environment. College degree a plus
• Excellent verbal, written, and interpersonal communication skills coupled with solid technical abilities. A demonstrated ability to close a sale that may consist of a long selling cycle.
• Must be technically savvy, having a basic knowledge of PC-level local and network hardware and host system understanding and communications. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook software. Experience with SalesForce.com and Oracle or other ERP systems is helpful.
• A solid working knowledge of AIDC solutions and their associated selling techniques.
• General understanding of RFID technology and applications.
• A self-starter who can manage sales goals through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning.
• Ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process.
• Must be strategic, willing to take action, customer-focused, deal well with ambiguity, have solid planning/organization skills, and be effective at managing systems.
• Able to create and conduct formal presentations.
• Experience in developing product and solution offerings.