Service Training

Warranty Returns Policy Obtain a Service Request Number Request a Service Contract Quote
Service Contracts Terms and Conditions Service Training    
Training Calendar Directions/Hotels    

SATO is pleased to offer in-depth training at our headquarters in Charlotte, North Carolina. The following is a brief outline of the service training classes offered. If you need further information, please contact Kevin Boger either at 704.644.1650 or training@satoamerica.com



M/GTe/CLe Series
M/GTe/CLe Series service training is a 3 day hands-on, instructor lead class which will give participants working knowledge and repair skills to service and maintain optimum reliability of their SATO tabletop units. Printers used: M84Pro, which encompasses the M8400RV/ M8400RVe),  CL4e/CL6e, the GTe Series and NEW GLe. Cost is $850.00/person and CDR containing manuals/documentation/printer drivers along with boxed lunch will be provided to each attendee.


Se/Lt/S84 Series
 OEM Print Engines
Se/Lt/S84 Series OEM Print Engine training is a 3 day hands-on, instructor lead class which will give participants the ability to effectively service and maintain optimum reliability of the SATO print engine used in a print and apply system. The M8485Se is used which represents the line of Se OEM print engine models, the light duty Lt OEM print engine Lt408 and the new high speed S84 Series printer. Cost is $850.00/person and CDR containing manuals/documentation/ printer drivers along with boxed lunch will be provided to each attendee.


General Outline for Service Training

Overview

 
 

Replacement Procedures

  • Covers
  • Printhead
  • Timing Belt(s)
  • Main PCB
  • Ribbon PCB/Sensor
  • Platen Roller
  • Feed Roller
  • Power Supply
  • Gap Sensor
  • Eye Mark Sensor

 

Mechanical Adjustments

  • Timing Belt
  • Printhead balance
  • Printhead alignment
  • Carbon Tension adjustment
  • Interfaces
  • Parallel
  • Serial/RS232
  • Ethernet
  • EXT port

 

 

Configuration

  • Dipswitches
  • Front Potentiometers
  • LCD – User Mode
  • Advanced Mode
  • Service Mode

 

Electrical Checks & Adjustments

  • Gap Sensor
  • Eye-Mark
  • Others

 


Classes are scheduled to begin at 9:00am and conclude at 4:00pm. Classes are limited in size. Confirmation is required. If you do not receive confirmation within 5 business days, please contact Kevin Boger 704.644.1650. Early registration is encouraged. SATO America reserves the right to cancel any scheduled session up to 2 weeks prior to class date.

Click Here for the Training Calendar

Click Here for Online Registration

AEROSPACE AUTOMOTIVE EDUCATION & LIBRARIES FOOD SERVICE & DISTRIBUTION GOVERNMENT HEALTHCARE HOSPITALITY LAW ENFORCEMENT LOGISTICS MANUFACTURING RETAIL TRANSPORTATION UTILITIES WHOLESALE TRAVEL AND LEISURE OTHER